Hospitality Bundles
How do I select my games, and when will I be contacted?
Once your purchase is complete, a member of our Hospitality team will contact you shortly (1-2 business days) to guide you through the game selection process, confirm availability based on your chosen package, and assist with any questions you may ha
How much notice is required to lock in a specific game?
We recommend confirming your game selections as early as possible, as availability is limited and spaces are allocated on a first-come, first-served basis. Final confirmation for a particular game must be received by the Hospitality team within 1 wee
Can I change my selected games after they have been confirmed?
Once games are confirmed, changes are subject to availability and approval by the Hospitality team. We encourage finalising selections carefully at the time of confirmation. Please call 1300 258 346 or email [email protected] if requir
What catering options are available for Boxes and Suites?
Boxes and Suites can be purchased as either catered or uncatered, depending on your preference at the time of purchase.
If I purchase an uncatered package, can I add catering later?
Yes. Catering can be added to uncatered Boxes or Suites for individual games at an additional cost, subject to availability and required notice periods. However, if you purchase a catered package, it cannot be changed to uncatered after purchase.
What happens if my preferred games are unavailable?
If your preferred game is unavailable, our Hospitality team will work with you to recommend the closest alternative options to ensure the best possible experience. Please note that all purchases are final and refunds are not available once a booking
Who do I contact if I have questions or need to make changes?
Our Hospitality team will be your main point of contact and can assist with any questions, additions, or updates to your booking. Please call 1300 258 346 or email [email protected]