How do I redeem my tickets if I am a Flexi or Interstate Member?Updated 2 months ago

Please follow the below step by step process for ticket redemption below. 

Step 1: Log into to the 'My Events' page on your Parramatta Eels Account Manager portal using your account credentials - https://am.ticketmaster.com/parraeels/my-events
Step 2: Select your game choice. You have the number of game entitlements available to you that you purchased when buying your Membership. For example, if you purchased a four (4) Game Flexi Membership, then you will have four (4) game entitlements to redeem. To select a choice click View Event Details on the Exchange for Game Choice tile. Repeat this process for each game selection.
Step 3: On the next page, click 'Exchange' (located in top right corner).
Step 4: On the next page, select each ticket/s (marked as ‘TBC’) that you would like to redeem. Once selected, click Continue to view the available games.
Step 5: On the next page, select the game you wish to attend to continue selecting your seats.
Step 6: When the seat map appears, select your desired section and seat/s. Seat/s will be added to the cart. Select ‘Continue’ in the cart to move to the checkout screen.
Step 7: Review your selection and click ‘Submit’.
Step 8: Accept the T&C’s under ‘Order Summary’ and click ‘Place Order’.
Step 9: You have successfully redeemed your ticket/s. In order to print your tickets, click ‘Go back to My Events’ in the middle of the screen.
Step 10: Select the game you just redeemed ticket/s for. On the next page, select 'Print' (located in top right hand corner).
Step 11: Select your seats that you redeemed earlier from the seat map and click 'Continue' (located in bottom right hand corner).
Step 12: Click ‘Print’ when the pop-up box appears. Your ticket will then download as a PDF file. You can now print this ticket to scan for entry at the game!