Withdraw from Contract (EU Orders)Updated 6 hours ago
EU customers have the right to withdraw from their purchase within 14 days of receiving their order, without giving a reason (subject to legal exceptions).
How to Submit a Request
Please contact us via the form below to submit your withdrawal request:
https://shop.parraeels.com.au/pages/contact
Required Information
Please include the following in your request:
- Full Name
- Email Address
- Order Number
- Order Date
- Product(s) you wish to withdraw
- Reason for withdrawal
What Happens Next
- We will confirm receipt of your request
- Your order will be reviewed and processed
- Return instructions will be provided if required
- Eligible refunds will be issued in line with EU consumer law