Membership Game Day

How many games do Members have access to in 2025?

Game access for Members varies according to package. You can find further information on the amount of games your 2025 membership entitles you to access or other Member benefits you are set to receive via the Membership section of our website. Altern

What happens if a Member misplaces their Member card?

Member cards can be replaced if a Member card is lost or stolen. A replacement fee of $10 will be applied to the Member account. Members are able to contact the Membership Team to arrange to have a replacement card mailed to them.

I cannot make the game, can someone else use my membership to attend instead?

You may give your Members card to someone else to use on game day. Please note that entry to CommBank Stadium will be subject to the classification of the membership (e.g. an adult cannot enter with a junior membership). Members are also able to ‘tra

How do I use my Full-Season Reserved Seat Membership?

If you have a full-season reserved seat membership package, your membership allows you to attend all 11 regular season Eels home games at CommBank Stadium. There is no need to advise us of the games you wish to attend as you simply scan the barcode o

How do I use my Full-Season General Admission Membership?

If you have a full-season general admission membership package, your membership allows you to attend all 11 regular season Eels home games at. CommBank Stadium. There is no need to advise us of the games you wish to attend as you simply scan the barc

I hold a General Admission Flexi Membership - how do I use my Membership?

In 2025, Members who hold a General Admission Flexi Membership (2,4 or 6 Games) will no longer be required to redeem their tickets online but instead you can scan your member card at the gates.

I hold a Reserved Seat Flexi Membership Package that includes 2 - 6 games access – how do I use my Membership?

In 2025, Members who hold a Reserved Seat Flexi Membership (2,4 or 6 Games) will be required to redeem and/or print their game day tickets online in order to access the Eels home game of their choice at CommBank Stadium via their Eels Account Manager

How do Interstate Members receive their tickets to their Interstate game of choice?

Interstate Members will receive further information from the Membership Team on how to redeem their tickets to the interstate game associated with their interstate package closer to the respective game in 2025. With regards to accessing your included

How do BGA Premium Members receive their tickets to their 2025 home game of choice?

In 2025, Members who hold a BGA Premium Membership will be required to redeem and/or print their game day tickets online in order to access the Eels home game of their choice at CommBank Stadium via their Eels Account Manager, in lieu of a traditiona