Members can purchase accessible seats by contacting the the Membership Team.

Members can purchase accessible seats by&#xA0;<a href="https://shop.parraeels.com.au/pages/contact" style="text-decoration: inherit;" title="Contact Us">contacting the the Membership Team</a>.

How do I book accessible seating?

Members can purchase accessible seats by contacting the the Membership Team. Unfortunately, we do not offer accessible parking. Please visit CommBank Stadium's website.

Members can purchase accessible seats by contacting the the Membership Team. Unfortunately, we do not offer accessible parking. Please visit&#xA0;<a href="https://bankweststadium.com.au/mobility-parking/" style="text-decoration: inherit;">CommBank Stadium&apos;s website</a>.

How do I purchase accessible seating and a disabled parking spot for an upcoming home game?

Companion card holders are eligible for complimentary entry to Eels home games at CommBank Stadium, however are ineligible for Member benefits unless paying as a Member. A valid Companion card must be presented in person at the time of purchase. If y

Companion card holders are eligible for complimentary entry to Eels home games at CommBank Stadium, however are ineligible for Member benefits unless paying as a Member. A valid Companion card must be presented in person at the time of purchase. If you are a companion card holder or require special needs and/or wheelchair seating, please contact the Membership Team for assistance. Current Members can also apply for a companion card. To do so, please contact us during business hours.

Do you accept Companion Cards?

Have another question? Get in touch with the team.

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Help Center - Eels Offical Online Store

Accessible Seating & Disabled Parking

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Account & Subscriptions

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I want to purchase 2025 reserved seat membership. How do I choose my seats and when will they be allocated?

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I tried to contact the club and had no answer, can you please get in touch?

Iwant to attend the away game event in my area, how do I attend?

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I'm not receiving any emails from membership.

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It says my tickets are unavailable for this weeks game?

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When do tickets for NRL go on sale?

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I purchased a Blockbuster Membership through the Ticketek Platform - How do I receive my ticket/s

I purchased a Blockbuster Membership through the Member Platform - How do I receive my ticket/s

Membership Tickets

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Special Requests

I've just purchased an Eels Digital Membership. When will I receive my Kayo One voucher code?

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I'm having trouble using Kayo and need help

Eels Digital Membership / Kayo One voucher

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Member Pack Delivery

How many games do Members have access to in 2025?

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I cannot make the game, can someone else use my membership to attend instead?

How do I use my Full-Season Reserved Seat Membership?

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I hold a General Admission Flexi Membership - how do I use my Membership?

I hold a Reserved Seat Flexi Membership Package that includes 2 - 6 games access – how do I use my Membership?

How do Interstate Members receive their tickets to their Interstate game of choice?

How do BGA Premium Members receive their tickets to their 2025 home game of choice?

Membership Game Day

I require accessible seating, what do I do?

Can I reserve a seat with a GA ticket?

I want to upgrade my seating from GA or reserved.

Is my seating undercover?

I held a 2024 reserved seat Membership – will my seats be the same for the 2025 NRL Season?

Can I move my reserved seat just for one game to sit with friends/family?

What happens if the weather is bad?

Can I put my Reserved Seat up for Re-Sale?

Seating

How do I know if my order has been delivered, I think it might be lost!

I am missing a merchandise item, what do I do?

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Lost or Misplaced items

Can I take my Hospitality without food and beverages?

What are the payment choices for seat options?

What are the payment deadlines for my tickets each year?

How does parking work at Commbank Stadium?

How accessible is Commbank Stadium?

Who do I contact if I have additional questions about Parramatta Eels hospitality?

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Hospitality

What are the event organisers terms and conditions?

How do I buy accessible tickets?

What is the child and junior age range for tickets?

What is the family ticket policy?

How do qualify for concession tickets?

I've purchase my ticket from Ticketek when will it be delivered?

What is the fair access to tickets information?

Ticketek Tickets

Where is CommBank Stadium?

What public transport is available to the game?

Where is the best parking for the stadium?

What are the transport options to get to CommBank

What food and beverage options are available at CommBank stadium?

CommBank Stadium

What is PARRA+?

Why did the Club create PARRA+?

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I need help with accessing or using PARRA+

PARRA+